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Trust & Security

Cookie & Privacy Statement

How we protect your identity, handle cookies, and ensure full digital compliance across the Federal Republic of Nigeria[cite: 31, 33].

EFFECTIVE DATEMAY 17, 2026

1. Introduction & Compliance

This statement explains how Go Eat uses cookies and similar tracking technologies when you visit our website or use the Go Eat mobile application in Nigeria. Styled in alignment with global transparency standards across the Just Eat takeaway network, this framework is dynamically adapted for the Nigerian operating environment.

In strict compliance with the Nigeria Data Protection Act (NDPA) and guidelines issued by the Nigeria Data Protection Commission (NDPC), we are fully committed to protecting your privacy. This document grants you clear insight into what indicators we track and how you can seamlessly manage your digital preferences.

2. Tracking & Core Data We Collect

To keep our food delivery infrastructure operating safely and fluidly, we download small text files containing unique identifiers to your computer, smartphone, or tablet. This includes first-party and carefully vetted third-party mechanisms grouped below:

Standard Web Cookies

Recognizes your device, securely stores layout selections, and holds pending items safely inside your food cart.

Delivery Coordinates

Saves your specific local Nigerian delivery coordinates and saved office addresses to minimize repetitive typing.

Web Beacons & Pixels

Transparent graphics embedded in marketing emails or digital web pages to track navigation and monitor conversion trends.

Mobile App SDKs

Code block units embedded inside our native app managing background telemetry, performance logs, and ad IDs.

3. Categorization of Trackers

Trackers deployed across the Go Eat Nigeria platform fall into four distinct tiers:

  • Essential & Necessary (Mandatory): Required for platform loading, secure authentication logins, and holding transactional checkout items. Without these, ordering cannot function.
  • Functional & Preference (User Choice): Remembers profiles, language adjustments, and recently viewed local kitchen vendors.
  • Analytical & Performance (User Choice): Monitors non-identifiable user data spikes across states to patch application failures and perfect interface response speeds.
  • Targeting & Marketing (User Choice): Displays contextual promotional rewards and local deals (e.g., specific restaurant discounts in Lagos, Abuja, or Port Harcourt) based on past queries.

4. Data Sovereignty & Settings

Under the guidelines of the NDPA, you maintain complete sovereignty over non-essential tracking parameters. You can exercise control by selecting "Reject Non-Essential" on our global overlay banner, clearing browser caches completely, or disabling diagnostic permissions inside the privacy dashboard toggles on our native mobile app.

We periodically alter this statement to preserve immediate alignment with evolving regulatory directives issued by Nigerian data authorities. Updates go into full effect immediately upon text publication.

5. Contact Our Privacy Team

If you have further questions regarding our tracking deployment patterns or your broader legal data privacy protections within Nigeria, please communicate directly with our appointed Data Protection Officer:

privacy@goeat.ng